Terms & Privacy Policy

1. Acceptance of Terms

By downloading, installing, or using the GlucoWise AI application ("App") and website, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, do not use our services.

2. Eligibility

You must be at least 13 years old to use this App. If you are under 18, you represent that you have your parent or guardian's permission to use the App.

3. Medical Disclaimer

The app does not replace professional medical advice.

GlucoWise AI is designed as a self-management and tracking tool to assist in managing diabetes. The information, AI insights, nutritional estimates, and reports provided by the App are for informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before making any changes to your diet, medication, or medical treatment plans.

4. User Responsibilities & Accuracy of Data

You are solely responsible for the accuracy of the data you enter into the App, including blood sugar readings, medication logs, and food entries. GlucoWise AI relies on this data to function properly. We do not verify the accuracy of user-inputted data and assume no responsibility for errors made by the user.

5. AI Recommendations Disclaimer

The AI Food Scanner and AI Health Insights are experimental features based on machine learning models. Nutritional estimates generated from photos may not be 100% accurate due to lighting, portion sizes, or hidden ingredients. AI health insights are generated based on patterns and do not constitute medical diagnosis. You agree to use these features at your own discretion and verify critical nutritional information.

6. Intellectual Property

All content, branding, designs, logos, software, and AI algorithms associated with GlucoWise AI are the exclusive property of GlucoWise AI and its licensors. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

7. Limitation of Liability

To the maximum extent permitted by applicable law, GlucoWise AI and its developers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of, or inability to use, the App. This includes, but is not limited to, damages relating to medical complications, loss of data, or reliance on AI-generated insights.

8. Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms & Conditions or is harmful to other users of the App, us, or third parties, or for any other reason.

9. Changes to Terms

We may modify these Terms at any time. We will provide notice of significant changes through the App or via email. Your continued use of the App following any modifications indicates your acceptance of the updated Terms.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where GlucoWise AI operates, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: legal@glucowiseai.com

1. Introduction

Welcome to GlucoWise AI. We are committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Android application available on the Google Play Store. We never sell personal data.

2. Information We Collect

We collect information to provide and improve our services:

• Personal Information: Name, email address, and account credentials when you register.
• Health Information: Blood sugar logs, meal scans, medication records, and related health metrics you input. Your health information belongs to you.
• Device Information: Device model, operating system version, unique device identifiers, and crash data to ensure app stability.

3. App Permissions

Our app requests the following permissions to function correctly:

• Camera Permission: Required for the AI Food Scanner to take photos of your meals and estimate nutritional value.
• Notification Permission: Necessary to send you medication reminders and important health alerts.
• Storage Permission: Used to save generated health reports (PDFs) and temporary meal images locally on your device.
• Internet Access: Required to sync data securely to the cloud and perform AI processing.

4. How We Use Information

We use your data strictly to operate and enhance GlucoWise AI:

• AI Processing: Meal images and health metrics are processed by our AI algorithms to provide nutritional estimates and actionable health insights. These insights are private to your account.
• To synchronize your data securely across your devices.
• To send critical medication reminders.
• To generate exportable health reports for your medical provider.

5. Data Security

All data is securely stored using industry-standard encryption protocols both in transit and at rest. We implement robust security measures to prevent unauthorized access, disclosure, or alteration of your health data.

6. Third-party Services

We utilize trusted third-party service providers to power our application. These providers comply with strict data protection standards:

• Firebase: Used for secure cloud database storage and user authentication.
• Google Play Services: Required for app distribution, in-app purchases (if applicable), and core Android integrations.
• Analytics: Anonymous usage data is collected to help us identify bugs and improve user experience. No health data is shared with analytics providers.

7. Children's Privacy

GlucoWise AI is not intended for children under the age of 13. We do not knowingly collect personal information from children without verified parental consent. If we become aware that we have collected such data, we will take steps to delete it immediately.

8. User Rights & Delete Account

You have full control over your data. Users can request deletion of their account and all associated health data at any time. You can initiate an account deletion directly within the app settings or by contacting our support team.

9. Data Retention

We retain your data only for as long as your account is active. Once an account is deleted, all personal and health information is permanently removed from our active servers within 30 days.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes via in-app notifications or email.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: privacy@glucowiseai.com